We hope you and your families are all safe from the devastating effects of Hurricane Helene. Our office in Downtown Brevard is open from 8:30-12:00 and 1:00-5:00 pm. Please refer to the information listed below if you are filing a claim.
How do I file a claim from Hurricane Helene?
You can call our office at 828.388.7490. If we do not pick up, you may leave a message. We are clearing our messages as quickly as possible and trying to process as quickly as possible. As you may imagine, we are experiencing an incredibly high call volume.
You can also call your carrier directly. Please know some carriers are requiring policy holders to file directly with them. Below is a list of contact information for the carriers we work with.
| Company | Phone/Agent or Insd | Online reporting options |
| Auto-Owners | 1-888-252-4626 | Can report online https://www.auto-owners.com/hurricane-resources |
| Foremost | 1-800-527-3907 | Can report online at https://www.foremost.com/claims/severe-events.asp |
| Hartford PL | 1-800-243-5860 | Can report online at www.thehartford.com/claims |
| Progressive | 1-800-274-4499 | Can report online at https://www.progressive.com |
| Travelers | 1-800-252-4633 | Can report online at https://www.travelers.com/claims |
| State Auto | 1-877-722-5246 | Can report online at https://www.stateauto.com/claims-center |
| Safeco | 1-800-332-3226 | Insureds with a Safeco account can report online at https://www.safeco.com or in the Safeco App |
| National General | 1-800-468-3466 | Can report online at https://nationalgeneral.com/policyholders/claims/ |
| Hagerty | 1-800-385-0274 | Insureds with a Hagerty account can report online at https://www.hagerty.com/insurance/frequently-asked-questions/claims |
Tips for filing a claim
- DOCUMENT. This is incredibly important – take pictures, videos and include descriptions of the event and damage.
- Inventory and retain damaged property. Don’t throw anything away.
- Think now about preventing future loss. Do what you can to make sure the situation doesn’t get worse.
- Keep any and all receipts. DOCUMENT EVERYTHING.
Your carrier’s adjuster will make all claims and payment decisions.
We do not have control over this part of the process but if we can help answer any questions, don’t hesitate to reach out.
Companies and adjusters will be in touch as they are able.
As you an imagine, there are an incredible amount of claims surfacing from Hurricane Helene so all adjusters are incredibly busy. Please know they may not be able to contact you before visiting the property.
Thank you for your patience!
This is an incredibly hard time for our entire region. Please remain patient.